EddyLine UK is a trading name of Declan Rooney, sole trader.

1. Services

EddyLine UK provides facilitation and consultancy services including Leadership Pause, Team Reset, Team Alignment, Team Summit, and related scoped support.

2. Proposals and scope

Work is delivered in line with the agreed proposal, written scope, or booking confirmation.

Any changes to the agreed scope, format, duration, participant context, or support requirements may require revised pricing and written confirmation before additional work is undertaken.

3. Fees and payment

Fees are set out in proposals, booking confirmations, or published public pricing where applicable.

Invoices must be paid in accordance with the payment terms stated on the invoice unless otherwise agreed in writing.

Any additional agreed expenses, venue costs, travel, accommodation, activity-provider charges, or other third-party costs will be stated separately where relevant.

4. Booking confirmation

A booking is confirmed once the scope, price, and date are agreed and written confirmation has been provided by EddyLine UK or the client, depending on the arrangement.

5. Cancellations and postponements

If a client needs to cancel or postpone booked work, EddyLine UK should be informed as soon as possible.

Where significant preparation, scheduling, venue coordination, or reserved delivery time has already been committed, cancellation or postponement charges may apply.

Any such terms should be stated in the proposal, booking confirmation, or scoped agreement.

6. Client responsibilities

Clients are responsible for providing accurate information relevant to the work, including participant context, organisational considerations, practical logistics, and any factors that could reasonably affect safe and effective delivery.

Where a venue, activity provider, or third party is involved, the client remains responsible for ensuring suitable arrangements unless explicitly agreed otherwise in writing.

7. Delivery and outcomes

EddyLine UK will deliver services with reasonable skill, care, and professional judgement.

Because facilitation and team work depend on participant context, engagement, organisational conditions, and factors beyond direct control, specific outcomes cannot be guaranteed.

8. Confidentiality

Information shared during the course of work will be treated with appropriate confidentiality except where disclosure is required by law or where there is a serious safeguarding, safety, or legal concern.

9. Intellectual property

Unless otherwise agreed in writing, materials, frameworks, written content, and service documentation created by EddyLine UK remain the intellectual property of EddyLine UK.

Clients may use final agreed materials for their own internal purposes unless otherwise stated in writing.

10. Limitation of liability

To the fullest extent permitted by law, EddyLine UK’s liability in relation to any claim arising from services provided shall be limited to the amount paid by the client for the relevant services.

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

11. Safeguarding and under-18s

EddyLine UK services are primarily designed for adult professional contexts unless otherwise explicitly agreed in advance.

Where any work may involve participants under 18, this must be disclosed before booking so that appropriate suitability, safeguarding, consent, supervision, and delivery arrangements can be considered.

EddyLine UK reserves the right to decline, limit, postpone, or re-scope work where suitable safeguarding arrangements are not in place.

12. Data protection

Personal data will be handled in line with the EddyLine UK Privacy Policy.

13. Governing law

These terms are governed by the laws of England and Wales unless otherwise required by applicable law.

14. Contact

For questions about these Terms and Booking Conditions, please contact:

Declan Rooney
EddyLine UK
Email: dec@eddyline.uk
Postal address: 104 Monklands, Letchworth Garden City, Hertfordshire, SG6 4XG